Privacy Policy

Last updated: October 12, 2026

This policy explains how the Pinnacle Sales Office ("Pinnacle", "we", "us") collects and uses personal information when you visit our pages, fill in our forms, or receive our emails and messages about condos for sale at Chic by Pinnacle 179 – Adults Only, Signature by Pinnacle 180 and Residences by Pinnacle 220 in Puerto Vallarta, Mexico.

Who we are

Pinnacle Sales Office, Calle Púlpito 179 (Chic Lobby), Col. Amapas, Puerto Vallarta, Jalisco, Mexico, 48399. Contact: sales@pinnaclepv.com.

What we collect

Information you give us: your name, email address, phone or WhatsApp number, the type of condo you're interested in, whether you are a real estate agent, and anything you write to us. Information collected automatically: pages visited, device and browser type, approximate location, and which ads or emails brought you here, collected through cookies and similar tools from Meta (Facebook and Instagram) and Google.

How we use it

To reply to you and send the listings and information you asked for; to follow up by email, phone or WhatsApp about condos for sale; to send occasional updates about Exclusive Listings; to measure how our pages, emails and ads perform; and to show relevant ads to people who have visited our pages or are on our contact lists.

Who we share it with

We do not sell your personal information. We share it only with service providers that help us run our business, including our website host (Netlify), our email platform (Constant Contact), and advertising platforms (Meta and Google). When we use contact lists with Meta or Google to show or limit ads, the details are encrypted (hashed) before they are matched, and the platforms may only use them for that purpose under their terms. We may also share information where the law requires it.

Your choices

You can unsubscribe from our emails at any time using the link in any email, or ask us to stop WhatsApp or phone follow-up by replying "stop". You can ask to see, correct or delete the information we hold about you, or withdraw your consent, by emailing sales@pinnaclepv.com. You can limit ad personalization in your Meta and Google account settings, and block cookies in your browser.

How long we keep it

We keep your information while we're in contact about buying a condo, and for a reasonable time afterwards for our records, unless you ask us to delete it sooner.

Where it's stored

Our service providers may store and process information outside Mexico, including in the United States and Canada.

Changes

We may update this policy. The date at the top shows when it last changed.